When it comes to your home’s wastewater system, it’s essential to understand the difference between private and public sewer systems. This knowledge will help you take the right steps in case of issues such as blockages, and know who is responsible for repairs.
What is a Private Sewer System?
A private sewer system refers to the wastewater plumbing located on your property. All drains within your home—such as the kitchen sink, toilet, and shower—are connected to this private system. The private sewer line runs horizontally under the lowest floor of your house and extends underground to meet the public sewer main.
As the homeowner, you are responsible for maintaining the drains on your property, including the sewer line up to the junction point where it connects to the public sewer system. Once it crosses into the public sewer, the responsibility shifts to the local water authority, such as Sydney Water.
What is a Public Sewer System?
The public sewer system, managed by local water corporations like Sydney Water, starts at the junction point where your private sewer system connects. This part of the system is responsible for managing wastewater from multiple properties and maintaining the public sewer network. If blockages or damage occur in the public system, the water company is responsible for repairs and maintenance.
Blockages in Private vs Public Sewer Systems
Both private and public sewer systems can suffer blockages, but determining where the issue originates can be tricky. If a blockage occurs in the public sewer system, it can sometimes affect the private sewer systems connected to it. For example, if the public sewer main is clogged, it may prevent wastewater from your home from flowing properly, leading to overflow onto your property.
Signs of a Blocked Public Sewer Systems
Here are some indicators that the blockage is in the public sewer system rather than your private plumbing:
- Overflow beyond your property: If you notice wastewater overflow at a manhole located on public land, it may be a public system issue.
- Neighboring issues: If your neighbors are experiencing the same problem, it’s likely that the blockage is in the public sewer system.
- Widespread flooding: Significant flooding in your area can signal an issue with the public system.
- Continuous overflow: If wastewater keeps overflowing despite not using water in your home, the blockage may be in the public system.
How to Determine if the Problem is Public or Private
If you suspect the problem is with the public sewer system, a licensed plumber can help investigate. Alternatively, you can contact Sydney Water directly at 13 20 90. A maintenance crew will assess the situation, check public access chambers, and use a high-pressure water jet to clear the public wastewater pipe. If the public system is clear and the problem persists in your private system, the blockage is likely on your property.
Claiming Expenses for Blockages in the Public Sewer Systems
If the blockage is traced to the public sewer system, you may be able to claim for reasonable expenses incurred while addressing the issue. Homeowners or plumbers who have paid for repairs can submit a claim via Sydney Water’s website. Ensure that you have a job number (provided by the plumber), timesheets, invoices, and other supporting documentation to complete the claim.
What to Do if You Experience a Sewer Blockage
- Contact a licensed plumber: For any signs of a blockage, a licensed plumber can inspect your private system and advise on the next steps.
- Call your local water authority: If the issue appears to be with the public sewer system, get in touch with your local water authority like Sydney Water for assistance.
Get Professional Help from Murflow Plumbing
At Murflow Plumbing, based in Kemps Creek, we specialize in plumbing services including drain cleaning, pipe repairs, and managing both private and public sewer systems. If you’re facing a blockage or need assistance in identifying the source of your plumbing issue, our team of licensed plumbers is ready to help.
Contact Murflow Plumbing today for expert sewer system inspections, repairs, and drain clearing services in Kemps Creek and surrounding areas. Our team is always here to ensure your plumbing system is working efficiently and effectively.
